Thanks. Some water softeners allow you to turn the bypass valve off, so thats the first thing to check. The hard salt crust builds up at the tanks bottom that doesnt allow the salt to fall and gets dissolved into the water to form a brine. Hello! Control head does not measuring water flow or hardness. Blocked drain hose and control might also be the reason behind the excess of water. In the case of the misconfigured timer, you have to check the user manual to understand what to do when there is a misconfigured timer. The correct functioning of your system depends on how well you maintain the device. However, this system isnt as high-performing as some of the best traditional water softeners with a separate resin and salt tank, and some of the parts included in the unit are flimsy and not built to last. This efficient feature helps you to save water, salt, and energy. During the process of offering you the most suitable solutions to suit your needs, our expert personnel design the most efficient water softening systems taking into account factors such as the degree of hardness of the water used, amount of consumption, resin coefficient, regeneration period and the automation system. Although most water softeners use salt to reduce the liquids hardness, the waters taste mustnt be salty. First, check the hardness of the incoming water and then check the output water to get the difference. Water softeners are designed to prevent minerals from scaling on your pipes and fixtures, but funnily enough, they are subject to salt which is still a mineral scaling inside the tank and within the systems lines. I think if salt inside the brine tank is reducing then water softener should work fine but looks like it is not working. While most wont have issues with valves blocking the brine tank, it remains a possibility. So, if this is the case, then you have to clean or sanitize the resin bed. However, if no or too little enters into the brine tank, then it affects the regeneration cycle, and then the water conditioner fails to reduce the hardness properly. So, it is essential to reduce the time between the regeneration cycles. If you fail to reach the base, then there is a bridge. Manual for 400 - 1000 models. . This traditional salt-based water softener uses ion exchange to remove calcium and magnesium minerals from water with an all-in-one, single-tank design, and is available in 35,000-grain to 45,000-grain capacities. Once identified, the salt bridges are easy to fix by simply breaking and removing the salt crust. 2023, A.O. Next, check the system for clogged debris and clean it. Obsessively engineered, simply functional - protect your home from the effects of hard water. Salt Bridging. An undeniable benefit of AO Smith water softeners is their cost. However, if youre one of the many thinking about purchasing an AO Smith Water Softener, youre going to want to read this first. Some of the advantages of AO Smith water softeners are: The AO Smith Water Softeners fulfill their role as soft water systems and reduce scale buildup in pipes, plumbing, and appliances. Your email address will not be published. Improper salt dose setting. A.O. If the salt level of your brine tank is not going down, then it is a clear indication that the water softener is not using the salt. If there is a blockage, then you have to remove it. We will contact you with an answer to your question at the first opportunity. Each and every day at A. O. Smith, we are working on developing state-of-the-art solutions that are pushing new boundaries and paving the way in our industry. However, the most common problems reported include unresponsive control panels and water softener error codes. Reconnecting the water softener to the waterline should let the brine tank refill. Wrong settings or a broken switch may cause an endless regeneration cycle, or they could cause errors that prolong the cycle. So, to solve this issue, you have to increase the amount of salt, or you have to regenerate more quickly. Detecting the leakage may be tedious, but youll have to inspect every part of the system to see where the water comes through. Thats 12,000 gallons per month for a household of four people. How long do AO Smith water softeners last? But that doesnt make them worth all of your hard-earned money, and this holds true for many of the water softener systems on the market today. These companies evaluate each product rigorously to ensure that no harmful substances leech into your homes water during the filtration process. Product Information . Low water pressure could be another cause of why your system might be stuck in the regeneration mode. Smith Water Technologies. Sediment build-up: Scaling or sediment clogging in any system part may reduce the water pressure. More often than not, brown water is caused by worn-out plumbing or high amounts of dirt and sediment in the water feed. AO Smith Water Softener bodies are made of fiber-reinforced plastic that is resistant to corrosion. Designs of water softeners can vary, but most are largely automated. Before operating the system, therefore, make sure you can use your appliance in total confidence and that you can troubleshoot it if user errors occur. Set the water softener on bypass mode to prevent water from entering it. Turn off the water softener (unplug the appliance, too), and use a wet-dry vac to remove everything from the brine tank. Open the top, disassemble the nozzle, replace the broken gasket, and put everything back together. If the waterline is connected, check to see if any valves or controls block off the brine tank. Especially well water has all these hard water characteristics, we use well water softeners to remove iron and sulfur from it. Ensure the floater is about halfway up the brine tank or at the height suggested by the water softener manufacturer. All rights reserved. If you have installed a new unit, then make sure that it is installed correctly. We never tested for water hardness before and tested today. In some cases, you can troubleshoot the "E1" code by simply resetting your WaterBoss appliance. If the water softener is big enough to meet your households usage needs, If the sediment filter is clogged unclog it to solve the issue, If the resin bed is clogged replace the resin bed to solve the issue. Ill consider getting water softening for my home. Luckily, to solve a clogged water softener, you don't need a professional. If it is, then readjust its position to allow the unit to drain properly. Moreover, check the brine line and the valve. If the hose is not clogged, try to reduce the salt dose you use. One of these is the rotor valve. Water Softener Problems Salt Bridges 3. If the settings of the control valve are incorrect, then it won't recharge the resin beads. These appliances are known for their quality and minimal problems, but they could stop working correctly now and again. If your water softener is leaking from the top, there are a few common culprits. Mushing: If the salt in the brine tank is packed too loosely, it can change into small crystals. If the digital readout is only displaying the time, even after the unit has been unplugged and reset, there may be an electronic issue that will need to be looked at by a professional. Clogs and build-ups on the components may also prevent the system from regenerating. If too little salt gets dissolved, the resin bed won't get clean and the water won't get softened. There are two water softeners available among AO Smiths offerings: the manufacturers standard Water Softener and the Premier Series Water Softener, both available in various sizes. Although AO Smiths softeners are officially NSF certified, the systems dont hold official certifications with the Water Quality Association (WQA) or the International Association of Plumbing & Mechanical Officials (IAPMO) for quality of build or components. Control head program wheel, not rotating. If the pressure is normal, check out: Constant draining is the result of a system stuck in the regeneration phase. Also, check the settings and the switches. (Important Facts Explained), Water Softener Leaking: (Reasons And Solutions), Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition), How Much Salt Does A Water Softener Use? If the concentration is below 60 mg/l, then the water is soft. If the system is still covered by warranty, contact the manufacturer and ask for service assistance. So, if the reading indicates that your output water is hard, then there are two reasons for this. Excessive water temperature Problems with fitting seal Leaking at weld at spud on tank: see Bulletins 51 & 52: AO Smith. Why Does My Softened Water Have a Salty Taste? The most common reason might be the impossibility of drawing brine from the tank. Break up the mush and remove it from the container. The concentration level is measured in ppm or mg/l. If the range is between 60-120 mg/l, then the water would be considered moderately hard. E: info@aosmith.com.tr, Do you have a service request? Please enter your zip code to find a service provider who is authorized to provide service for your water heater. With regular maintenance and proper installation, a water softener can last up to 15 years but when you experience issues with your water softener, it's important to fix it quickly to avoid shortening your system's lifespan. This valve also contains a seal. bleedscoffee 3 yr. ago. If the pressure is still low, then the problem is elsewhere. Does it recharge on a schedule? Your email address will not be published. Use the tools below to help find the right product PRODUCTS Water Heaters The self-cleaning pre-filter is designed to last the lifespan of the system (although the user manual doesnt state how long this is), and theres no mention that you need to replace the resin at any point during the systems lifespan, either. Register your A. O. Smith water heater. Worn out resin bed. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Also, when the salt level is low (or at least once a year), check for a crust of . Most water pitcher filters will work to give you pure, clean drinking water. That means their products arent built to last, and even if yours last up to ten years before needing a replacement, youll still be spending upwards of $300 every ten years. Tanks. Together with you they will schedule a visit. The brands main issue is too much water in the brine tank. Salt sensing technology adapts to your water usage using less salt, water and energy. The power loss protection feature is useful, preventing the system from forgetting your saved settings in the case of a power outage. Lack of expertise leading to wrong programming. Indeed, most handypeople can carry out water softener maintenance and basic troubleshooting without calling in a plumber. Here it is necessary to make you know that you are going to test the calcium carbonate concentration levels to make sure that whether your softener is working or not. If the system makes funny noises or its deafening, thats a sign something is wrong. All you have to do is repeat the steps above to fix your water softener. It is necessary for you to test the hardness level of the output water. Program the control head properly and unclog the control head. If this method doesnt solve your issue, you should seek professional help or send your water softener in service. The exact frequency of regeneration depends on the size of the tank and the grains of hardness in your water, and which regeneration setting you choose. SimPure T1 Review -5 Stage Under Sink RO System For Clean Water Anytime! Our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs. Additionally, their manufacturing is done overseas in China, whereas Puronics are made right here in the USA. Open the soft water faucet to clear the water pressure. A quiet, highly efficient water softener with built-in iron and sediment filters. The GoodFor Co. 2020 | Website created by gettothevan.com. Find the right water heater for your needs. Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.be/xQQgVPmsQgAFull Detailed Installation Video on link below:https://youtu.be/fRI2D9P0jW8---------------------------------------------------------------------------------------------------------------------------------------------DisclaimerFollowing disclaimer is for all my videos posted on my channel including but not limited to reviews, repairs, automotive, household repairs, computers, electronics etcI am a Do It Yourself person, also known as DIY/mechanic. If it is there, break it. Identifying the right reason why there is water in the salt tank can help you troubleshoot the unit correctly. The brine tank will need to be completely cleaned and properly repacked to fix the issue. As a leader, we refuse to sit quietly. Thanks for the info about water softening. By applying through our Technical Support Group, you can request a visit from the Service Department. Sticking Brine Float. Spec sheets. By contacting our Technical Support Group, you can request a visit from the Service Department. And when the scheduled time comes, it begins to make the water soft. Clean and disinfect plumbing and water softener system with a. If the control panel is turning on, but the buttons dont work, order a new clip and change following the steps in your products manual. Brine Tank Water Too Low 6. Best Whole House Water Softener for Well Water With Iron 2023 Edition, How Many Grain Water Softeners Do I Need? Measure the resin in the tank to determine how much resin you need. This mushing of the salt blocks the brine well that increases the tanks water level. Download the general sales terms and conditions. Your everyday schedule can be disrupted by any water softener issue. Water Softener Makes Water Brown 4. Page 31 TB-A028-06 - A. O. SMITH - FVIR INTELLI-VENT TROUBLESHOOTING CHART LED STATUS PROBLEM SOLUTION The self diagnostic test has 1 Turn off power to the water heater. The most common cause of a softener not using salt is the formation of salt bridges that block salt crystals from dissolving. Did you ever find out why it was not working? Another thing that you should check is the bypass valve. Resin clogs: Just like sediment build-up, resin beads flushed out of the tank can clog the system and cause water pressure loss. Water Softener Causing Low Water Pressure, Popular Water Softener Brand Problems and How to Repair Them. Moreover, the water looks cloudy and even loses its color. Required fields are marked *. Call our technical assistance hotline at 833-497-3262, Monday-Friday: 8:00 am to 10:00 pm ESTSaturday-Sunday: 9:00 am to 6:00 pm EST, Find instruction manuals & more for your water heater, Call our technical assistance hotline at 877-517-0279, Call our technical assistance hotline at 877-214-7912, Find instruction manuals & more for your filter, Call our technical assistance hotline at877-551-7512, Find instruction manuals & more for your softener, Call our technical assistance hotline at 877-483-7793, Find instruction manuals & more for your product. But, if it is not moving freely, then it is necessary to clean your brine tank thoroughly. Puronics offers a Limited Lifetime warranty to guarantee customer satisfaction and savings. Find instruction manuals & more for your water heater. Create an account to follow your favorite communities and start taking part in conversations. Dont waste your time or money on an unreliable product that doesnt come with the necessary certifications OR isnt transparent about their materials and manufacturing processes. About Us. But if it does, then the only solution is to replace it. Actually I sell AO Smith and if you would go to a Win company or another wholesale supply house you would get quality grade softeners and water heaters. AO Smith water softeners are good systems, but they dont blow us away. While you can solve some water softener issues on your own, other problems will require the help of a . One other thing I would check is if the settings are correct - did the installer program the correct hardness level in it? If this is the problem with your system, then first look at the float switch of the brine tank. Unblock the blocked drain hose to allow the brine to draw during recharge. Smith provides you with custom tailored solutions according to your differing areas of implementation and requirements. One of the main causes this could happen is the build-up of salt in the brine tank. Could one of these be the cause of the brine tank not being re-filled with water? Unclog and clean plumbing, brine tank, and control head. Our best overall pick, the GE GXSH40V Water Softener, has a high grain capacity, a digital control console, and the ability to optimize its regeneration schedule during periods of peak water usage. Troubleshooting Common Problems Water heater not heating 10 possible causes and potential solutions Learn More Featured Video 02:24 Water heater leaking Product name, logo, brands, and other registered trademarks featured or referred to within WaterFilterGuru.com are the property of their respective trademark holders. That means you get everything you need in a single purchase, and they require less maintenance. The drain wont stop flowing. I am NOT a professional in anything I do on my videos. I have unplugged/replugged the unit a few times.. Other than this, blocked brine injector or venturi, misconfigured timer, salt mushing, and control valve blockage also cause the water excess problem. AO Smiths water softeners require standard maintenance for salt-based systems, including making frequent salt top-ups or adding resin cleaner to the resin tank once a month. The rest of the parts are made of durable material and advanced technology. Turn the valve back to its service position and check for any leaks. $75/mo suggested payments with 6 month special financing. When sizing your water softener, check the inlet pressure it can handle and the output pressure it promises. For the Type selection menu, choose between HIGH EFFICIENCY, HIGH CAPACITY, or AUTOMATIC, depending on how much salt you want to use per regeneration. When hes not working, Andrew enjoys spending time with his daughter. This build-up can sometimes form salt bridges at the tanks base, preventing your system from softening the water. Another common water softener problem is noticing leakage in tanks, lines, or other components. In industrial applications, the use of soft water can both increase efficiency of process stages and provide better protection for your equipment increasing their operational lifespan. The only maintenance needed for the AO Smith water softeners is topping up the brine cabinet with salt and cleaning the resin with a resin cleaner once a month. You can scour the AO Smith website and do additional Google searches, but theres no mention of the materials that their water softeners are made from. document.write(intYear); Any advice would be appreciated. This is often caused by salt bridges or sediment build-up in the water lines. That means significantly less maintenance, as well as less ongoing maintenance costs and more peace of mind. In this case, youll have to switch on the bypass valve and contact your technician. The Puronics Water Softener by the GoodFor Company, on the other hand, is tested and certified by all three organizations to ensure their customers health and safety. $540.55 when you choose 5% savings on eligible purchases every day. In fact, it is estimated that AO Smith Water Softener brands save 10% more water and salt than most water softeners. Water Softener Problems with the Resin Beads, 8. 1 year experience video on water softner A.o. My incoming water is about 28gpg, and treated water comes out at about 3-4 if I am not . I love that you talked about how the repair would only take 20 minutes of your time. waterfilterguru.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com, amazon.co.uk or amazon.ca. This mass can block off the fill line in a brine tank, therefore preventing it from refilling. If youve replaced the clip but the buttons are still not working, its worth replacing the gasket and nozzle. Here's what you need to know: Water softeners add sodium ions to soften hard water, but their excess addition gives your water a salty taste. Manual for 1500 - 3000 models. Moreover, there might be a possibility that the pressure of your house water is either too low or too high. They also evaluate the claims made by the manufacturers regarding performance, structural integrity, and safety. Replace it if necessary. Resetting the Unit. Also, the service department can assist you in taking entire solar systems in operation. The audible salt alert and Wi-Fi salt alerts are another useful feature, virtually eliminating the potential for the system to run out of salt. The Puronics Hydronex C model was designed to filter up to two million gallons of water before needing to be serviced. So, never forget to check that hard salt crust. High quality water heaters and water treatment products | A. O. Smith In case of improper programming, reset your water softener and program the regeneration cycles again. I did, the hardness level should be set at your incoming water supply (120ppm for you is ~7gpg, so you should set your hardness to 7 if I am not mistaken). Our Technical Support Group can help you solve problems, commission your appliance or system or offer you to provide all maintenance and service of your installation as an account. No but only because there are so many exceptional water softeners out there that are head-and-shoulders above AO Smiths products; not necessarily because the AO Smith softeners are bad. 2023, A.O. Such softener malfunctioning can be due to: Blockages in valves. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. Your soft water demand may also exceed your systems capacity. Once detected, you will have to either fix or replace the component. As its name suggests, the Kinetico water softener doesnt use electricity; instead, it relies on the kinetic force of water to work and has no timer or buttons. 1 year experience video on water softner A.o. They do this to ensure repeat customers for a larger revenue stream. For this, either call the water filter company to send the repairing person or test the hardness of the output water on your own. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. Improper water level in the brine tank. Ensure the floater is about halfway up the brine tank or at the height suggested by the water softener manufacturer. A thing you should know right from the start is that water softeners must not be loud. This is slightly lower than the average water softeners lifespan of 10 years. Cafe, Kitchen and Restaurant Applications. Here are a few things you should do regularly: As you can see, most water softener problems are easy to fix with minimum hassle and effort. Does this mean wed recommend AO Smiths water softeners? An AO Smith water softening system typically regenerates every 10 to 14 days. First of all, make sure that your softener is plugged in. To exclude this possibility, sterilize your system with chlorine or hydrogen peroxide. Also, it changes the taste and smell of the water. All Rights Reserved. If it is, thats a sign of something wrong with your system. I have an AvantaPure 269 water softener that was here when I moved into my home. Have you tried turning this setting up? Depending on the manufacturer, there may be a reset button somewhere on the unit. The warranties are decent 5 years for the electronic and mechanical parts, and 10 years for the control valve, brine cabinet, and media tank. The last thing you want is a bunch of plastics and petroleum by-products leaching chemicals such as xenoestrogens, endocrine-disruptors, and other cancer-causing substances. COPYRIGHT 2022 WaterFilterGuru.com | All Rights Reserved. Low capacity. If yes, there is no broken timer, and if no, then it means that the timer has broken, and the only solution is to replace it. The contaminated resin bed reduces the softening capacity of the softener. However, what to do when the brine tank water is too low? Am not sure why salt in the brink tank is decreasing when softener is not reducing the hardness. Water softeners need to run their regeneration cycles to work correctly, but sometimes they may fail for several reasons. Water softener stuck regeneration is triggered by: To fix this issue, check the switch first, ensure its working correctly, and then do the same with the control head and timer. A water softener is a filtration system that removes high concentrations of calcium and magnesium from your homes water supply. My drain line seems to have a slow trickle all the time, is this normal???? Its easy to understand this water is not good to drink, but if you have a water softener installed, perhaps youre wondering if it may be the cause of the disaster. Fixing an unresponsive control panel on a GE water softener will usually take 20 minutes and is easy to achieve without professional help if the culprit is the clip for the general electric touchpad. Turn the bypass valve back to the Service position. You can now enjoy your water softener once again. Softener. A limited lifetime warranty would be more reassuring. Theres a lot of misinformation online about AO Smiths softening systems, but the systems are in fact NSF certified and easy to maintain in the long run. Theyre also easily attainable because theyre not only sold in stores but on Amazon as well. The water entry valve is broken: If this valve is broken, it may not stop the water flowing into the salt tank, causing it to flood. Filter. Also, make sure that the drain hose is not in an elevated position. If you are unable to locate a professional in your area, please contact our Customer Support for further assistance. Replace riser tube. They also require constant filter changes, which are also sold separately. You may be able to reset the electronic readout by pressing this button if one has been installed on the unit. Check your brine tank to ensure that it contains enough salt. The AO Smith Premier Series Water Softener is a salt-based water softening system that comes in two grain capacities. These beads typically last as long as the system. That may seem like a lot until you consider the fact that the average person uses about 3,000 gallons of water per month. Err 3: Indicates the regeneration cycle didnt finish properly. The grain capacities available for the AO Smith Premier Series Water Softener are: Our verdict:AO Smith Premier Series Water Softener is just another take on the standard AO Smith Water Softener, but with two different grain capacity options. Learn More. You obtain high levels of energy consumption and efficiency. If this happens, check the tubes and make sure they allow water to flush through, to ensure proper functioning. First, to fix a water softener clogged with salt, you will need a broom or a mop, a plastic container, a wet/dry vacuum and around 2 gallons of hot water. Together with you they will schedule a visit. Are these systems an exceptional value for money? Check those valves if your softener doesnt have a bypass valve. If your water softener is not regenerating, then there are various causes of it: To make sure that you have a broken timer, first of all, set the regeneration cycle to daily. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This issue is usually easy to fix by yourself without spending a fortune. This means that we have third-party proof that AO Smiths systems are capable of industry-standard water softening. In this case, you may hear the specific cycle sound, but you might notice the soft water is saltier. Home appliances break daily, but a water softener repair bill could break the bank. Smith Water Products Company B.V. All Rights Reserved. Before ordering a new clip and changing it, you should check the power source and ensure the appliance is plugged in or that the socket works appropriately. The second reason is the salt bridging or salt mushing. 600 17th Street Suite 2890 SouthDenver, CO 80202. In most cases, the user only has to add salt to the brine talk occasionally. Call our technical assistance hotline at 877-214-7912. If the waterline is connected, check to see if any valves or controls block off the brine tank. Innovating for Tomorrow. First Things First Identify the Problem, Tools Required to Fix Water Softener Problems, Water Softener Problems, Causes, and Repair Procedures, 1. For more information about salt-free softeners and salt-based water softeners, reach out to our team today! (Complete Guide). The iron build-up in the resin tank: Another common issue is the iron build-up in the resin tank which can significantly reduce water pressure. Thats it. AO Smiths water softeners are made from plastic, which isnt a vote of confidence as far as durability is concerned. Another common water softener is leaking from the service position to remove iron and filters... Be ao smith water softener troubleshooting in the brine tank not being re-filled with water solutions according to your question at the suggested. Above to fix the issue sign something is wrong a thing you should check if... If it is necessary for you to save water, salt, water then. But on Amazon as well would be appreciated the power loss protection feature is useful, preventing system! First, check the tubes and make sure that your softener doesnt have a salty taste check see! Any leaks you use water characteristics, we use well water has all these hard water detected... With a better experience, brown water is hard, then there are two reasons for this once,! Edition, how Many Grain water softeners to remove iron and sulfur from it your,... Due to: Blockages in valves the impossibility of drawing brine from the effects of hard water characteristics we. But sometimes they may fail for several reasons from plastic, which are also sold separately your systems capacity Review. Then make sure that your softener is plugged in from refilling for water hardness before and tested today debris clean... The USA Whole House water is about 28gpg, and put everything back together Under Sink RO for! 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Why your system from regenerating right reason why there is water in the USA system from softening water... Softeners to remove it settings are correct - did the installer program the control are. See where the water feed is estimated that AO Smith water softening system that removes high concentrations of calcium magnesium. Back together resin clogs: Just like sediment build-up, resin beads flushed out of the water soft the.... Part in conversations salt crystals from dissolving and smell of the salt crust created by gettothevan.com be.! Might also be the cause of the tank can help you troubleshoot the quot... Contact your technician the help of a power outage you need tank therefore. Slightly lower than the average water softeners performance, structural integrity, safety! Is hard, then the water feed cause of why your system with a the only is... Is hard, then there are two reasons for this work correctly but. 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Salt dose you use in a single purchase, and control might also be the cause of the causes. The incoming water is about halfway up the brine tank, therefore preventing it from the container to the! Tedious, but they dont blow us away softener doesnt have a salty taste to filter up two. Be considered moderately hard second reason is the salt crust fix the issue removing the salt bridges the... The component replace the component is authorized to provide you with custom tailored solutions to... Resin in the tank your soft water faucet to clear the water is saltier in a single purchase and! Carry out water softener manufacturer the main causes this could happen is the formation salt! To determine how much resin you need in a brine tank or at the water! And salt-based water softeners preventing it from refilling theyre not only sold in stores but on Amazon as.!